Hi,
I upgraded from Windows 7(32 bit) to windows 8(64 bit) a few months ago. I'm using a Toshiba Satellite C640 laptop. When I was using Windows 7, Bluetooth and all the other drivers worked fine. But after I had upgraded, the Bluetooth stopped working. Upon consulting device manager, I found that there was no driver installed for Bluetooth. I searched for windows 8 drivers but the Toshiba site only had windows 7 ones. I installed a windows 7 64 bit driver (Bluetooth stack?) but it still isn't working. This is what my device manager shows:
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Bluetooth
>Bluetooth RFCOMM
Device status:
'Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)'
Driver date:29-11-2010
Driver version:8.0.1129.0
Latest information under the events:
'Driver Management concluded the process to install driver tosrfcom.inf_amd64_a7e96825b593b472tosrfcom.inf for Device Instance ID ROOTBLUETOOTH0000 with the following status: 0x0.'
>Bluetooth RFCOMM (Same as above, appears to be a duplicate entry)
Location was not known in both of the above devices.
>Bluetooth USB Controller-10 from TOSHIBA
Location:Port_#0006.Hub_#0004
Device status:
'Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)'
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Latest events info:
'Driver Management has concluded the process to add Service tosrfusb for Device Instance ID USBVID_0930&PID_02156&29A9305&0&6 with the following status: 0'
Download Windows 8 Install
What am I missing? I do not know what driver Toshiba uses, and the website does not have a windows 8 driver (I think). Please help, this is a major inconvenience for me.