Hi,

I upgraded from Windows 7(32 bit) to windows 8(64 bit) a few months ago. I'm using a Toshiba Satellite C640 laptop. When I was using Windows 7, Bluetooth and all the other drivers worked fine. But after I had upgraded, the Bluetooth stopped working. Upon consulting device manager, I found that there was no driver installed for Bluetooth. I searched for windows 8 drivers but the Toshiba site only had windows 7 ones. I installed a windows 7 64 bit driver (Bluetooth stack?) but it still isn't working. This is what my device manager shows:

Bit

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Bluetooth

>Bluetooth RFCOMM

Device status:

'Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)'

Driver date:29-11-2010

Driver version:8.0.1129.0

Latest information under the events:

'Driver Management concluded the process to install driver tosrfcom.inf_amd64_a7e96825b593b472tosrfcom.inf for Device Instance ID ROOTBLUETOOTH0000 with the following status: 0x0.'

>Bluetooth RFCOMM (Same as above, appears to be a duplicate entry)

Location was not known in both of the above devices.

>Bluetooth USB Controller-10 from TOSHIBA

Location:Port_#0006.Hub_#0004

Device status:

'Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)'

Toshiba Pc Health Monitor Download Windows 8.1 64 Bit

Latest events info:

'Driver Management has concluded the process to add Service tosrfusb for Device Instance ID USBVID_0930&PID_02156&29A9305&0&6 with the following status: 0'

Download Windows 8 Install

What am I missing? I do not know what driver Toshiba uses, and the website does not have a windows 8 driver (I think). Please help, this is a major inconvenience for me.